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Post by ScaleTrains.com on Nov 20, 2015 17:45:17 GMT -8
We're now accepting preorders for our all-new HO Scale “Big Blow” Turbines, UP Water Tenders, Trinity 31K Crude Oil Tank Cars, and Evans 5100 RBL Boxcars.
Please be sure to select PREORDER as the payment method during checkout so your credit card or PayPal account is not charged immediately.
When your model arrives, we'll send a link to a unique shopping cart with your items inside. Just enter your payment information and complete the transaction at that time.
We truly appreciate everyone’s patience and support as we launch our new company.
Sincerely,
The ScaleTrains.com Crew
ps: We are working with a group of Select Retailers and will be posting more information soon.
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Post by eh49 on Nov 20, 2015 17:50:51 GMT -8
Just put my order in for 2 Turbines and a tender set. Now, if I understand things correctly, I'll be notified before my card is charged. Right?
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Post by curtmc on Nov 20, 2015 17:59:00 GMT -8
LOL... You can't put in the credit card info yet so how could it be charged?
When somebody places an order and hits the PREORDER selection then the card info (if it was mistakenly input) disappears.
I ordered six 31K tanks and a water tender set. Can't make up my mind on which turbine to get... yet. #1, #18 or #30?
****** Best of luck to the ScaleTrains.com team!!!! Thank you for these initial offerings!!! (Veterans SD60E next please...)
PS. I don't know what was going on at one time during the process but I had 6 items in my cart and then added 1 more - then had only 3 items in cart... Had to go back and put the TILX tanks back in cart. Also at one point the first VMSX car 310000 wasn't showing up in selections. Then it all settled down and worked very well, including the discount once six tanks were in cart.
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Post by eh49 on Nov 20, 2015 18:05:37 GMT -8
Thanks Curt. I was wondering why the info disappeared.
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Post by ScaleTrains.com on Nov 20, 2015 18:13:01 GMT -8
Just put my order in for 2 Turbines and a tender set. Now, if I understand things correctly, I'll be notified before my card is charged. Right? Thanks for your order eh49. As long as PREORDER was selected at checkout, you were not charged. Please e-mail your name and phone number to me at Shane@ScaleTrains.com and I'll be happy to verify whether or not your were charged. If you were, we'll be happy to issue a refund and preorder the items for you. Thanks, Shane Shane Wilson President ScaleTrains.com, Inc. |
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Post by curtmc on Nov 20, 2015 18:17:06 GMT -8
^^^^ Now that is what you call excellent customer service!
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Post by curtmc on Nov 20, 2015 19:17:17 GMT -8
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Post by kentuckysouthernrwy on Nov 20, 2015 20:06:27 GMT -8
It was a good experience as I had read the earlier notice to use the PREORDER payment status posted here earlier.
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Post by jaygee on Nov 20, 2015 20:29:43 GMT -8
I ordered both the two tender set, and a dirty thirty Turbine direct tonight at 20:14. Also gave an order to the LHS ...who will carry your stuff. More Turbine and tank cars, FTW !
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Post by ScaleTrains.com on Nov 21, 2015 5:39:54 GMT -8
We greatly appreciate the orders we've received the past 12-hours. We're off to a great start.
If you have not ordered yet, there's still plenty of time. We've ordered healthy quantities of all models and will fill all orders placed by 12/12 completely.
BTW: Our first shipment of Kit Classics Evans Boxcars will start making it's way to our global headquarters in Benton, TN this week.
Many thanks for the entire ScaleTrains.com crew!
Shane
Shane Wilson
President
ScaleTrains.com, Inc.
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Post by atsfan on Nov 21, 2015 5:56:47 GMT -8
Global Headquarters. Love it.
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Post by curtmc on Nov 21, 2015 6:04:37 GMT -8
Shane,
A few questions that I've heard from friends and had myself...
1) It appears the 31K tank cars are planned in a couple of shipments - some have ETA in January and some in May (VMSX). If a person makes a preorder for many of the tank cars but only one is in shipment after May, will there be a shipping charge on that last one?
2) Will the decal set (available separately) for the Operators level 31K tanks have all the small printing and the conspicuity striping? Will decal sets be for one car or multiple cars?
3) Are separate turbine tenders - such as a pre-2006 water car set - being considered for later runs?
BTW, I have seen comments about it on FB and want to thank you for including the .110" treads on the Rivet Counters level of 31K tank. If they had been the narrower tread I may not have gotten any of the tank cars (not even Operator level).
Thank you,
Curt Mc
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Post by ambluco on Nov 21, 2015 6:05:12 GMT -8
Hey Curt, You're a stickler for detail. The name of the company, as stated in the thread title, is ScaleTrains.com, not ScaleTrains. The full name being ScaleTrains.com, Inc.  |
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Post by curtmc on Nov 21, 2015 6:25:11 GMT -8
LOL... I have the feeling many/most will just eventually use "Scale Trains" for them...
Hopefully I'll never have to (and suspect I'll never have to) use E-Trains to refer to them.
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Post by Christian on Nov 21, 2015 7:29:14 GMT -8
BTW, I have seen comments about it on FB and want to thank you for including the .110" treads on the Rivet Counters level of 31K tank. If they had been the narrower tread I may not have gotten any of the tank cars (not even Operator level). Whereas fat treads are a no-buy for me. 110 treads are hardly a rivet counter option. I wonder if there is a railroad modeling company out there that can please everyone!!!  |
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cp9002
Junior Member
Posts: 85 
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Post by cp9002 on Nov 21, 2015 7:53:02 GMT -8
BTW, I have seen comments about it on FB and want to thank you for including the .110" treads on the Rivet Counters level of 31K tank. If they had been the narrower tread I may not have gotten any of the tank cars (not even Operator level). Whereas fat treads are a no-buy for me. 110 treads are hardly a rivet counter option. I wonder if there is a railroad modeling company out there that can please everyone!!! I prefer the 110s. They just run better. |
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Post by curtmc on Nov 21, 2015 8:00:02 GMT -8
I prefer the 110s. They just run better. I agree. The thinner tread wheels sort of limit the operations to the finest of track situations - which may not be the case if you actually operate your trains at clubs or on friends' layouts. For many the finer details are great until the point where they begin to compromise operation, that's when to many they become unnecessary. The smaller tread models look very nice sitting on a shelf though... |
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Post by riogrande on Nov 21, 2015 9:08:26 GMT -8
While scale wheels do look nice, but you only notice it really when looking at an end view of a freight car. Reliable running is a must and if you have scale wheels, you have to have impeccable track work with no flaws.
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Post by edwardsutorik on Nov 21, 2015 9:21:00 GMT -8
So far, my only complaint with "80"'s, or whatever they are, is a greater drop at the frog. Other than that, I view derailments of 80's as a track problem, not a wheel problem. Of course, this isn't true when I'm "visiting". And, in that case, I wouldn't consider it unreasonable to have to cull my 80's out.
I have PLENTY of both tread sizes. More than enough to swamp most anyone else's layout. So culling is not a big deal.
But at home, as I said, it's a track problem.
Ed
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Post by edwardsutorik on Nov 21, 2015 9:23:02 GMT -8
While scale wheels do look nice, but you only notice it really when looking at an end view of a freight car. Reliable running is a must and if you have scale wheels, you have to have impeccable track work with no flaws. I don't think anyone has yet brought up "scale wheels", aside from myself. And you. 80's aren't scale. I don't think scale wheels can operate over NMRA standard track, anyway. Ed |
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Post by riogrande on Nov 21, 2015 9:38:50 GMT -8
Well, semi-scale anyway. Same thing can be said regarding couplers, seme-scale or bog standard KD#5 or whisker equivalents. Same argument - looks vs. reliability.
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Post by bridge2nowhere on Nov 21, 2015 9:45:21 GMT -8
I view derailments of 80's as a track problem, not a wheel problem. I agree. I haven't seen an issue with the narrow tread that's due to the tread width. (Same with "semi-scale" couplers). It's always a track issue. Unfortunately this includes some common commercial track products. The narrow wheels don't require perfect track, just not bad track. I find the narrow wheels look better from many angles on tank cars (and other open end cars like hoppers). If I wanted any of these tank cars, I'd be disappointed, and would probably change them out. |
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Post by riogrande on Nov 21, 2015 10:13:58 GMT -8
I view derailments of 80's as a track problem, not a wheel problem. Well and good. As bridgetonowhere commented, there is the commercial track element. I don't roll my own turnouts for example and I've read numerous times that most of the commercial turnouts are out of gauge etc. So the "track problem" is something which can be a factor even if we are careful to build a dimension-ally sound roadbed and are careful to file turnout points and tune turnouts etc. I do try to be careful with my track work but I also recognize you can stack the deck in your favor. As bridgetonowhere stated, there are rail cars where scale or semi scale wheels can be more appreciated where they are visible from more angles, like the tank car, and probably some hi-hip covered hoppers. |
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Post by edwardsutorik on Nov 21, 2015 10:58:45 GMT -8
As far as I know Sergents are scale, not semi-scale. If those are the couplers referred to, above. I've just started using those, and haven't had any derailment problems or de-coupling problems that can't be traced directly to a piece of track that needs attention. This on a Free-mo layout. So there was an assortment of track types. And when I say "attention", I ain't kidding.
Ed
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Post by upcsx on Nov 21, 2015 12:50:21 GMT -8
Ordered four tank cars today.
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Post by curtmc on Nov 21, 2015 13:05:53 GMT -8
Except how could it be a track problem if the track meets the industry standards?
If some minority group wants to set their own standard, then they should be willing to make adjustments to those things that meet the industry standard but not theirs. That seems to be the way the hobby has always been.
So the .088" tread and scale coupler guys shouldn't expect the manufacturers to cater to them. It is nice when the manufacturers can do finer details without compromising operations, but why should the manufacturers compromise the operations of the mainstream modelers for the finer detail minority?
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Post by notabob on Nov 21, 2015 13:11:53 GMT -8
The tanks are unfortunately too new for me, and I just can't justify a turbine on CN track in Alberta, but I did order several of the boxcar kits to at least do something to support the new manufacturer. Hopefully some of the other upcoming releases will be more suitable for running north of the border.
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Post by bdhicks on Nov 21, 2015 13:16:17 GMT -8
While scale wheels do look nice, but you only notice it really when looking at an end view of a freight car. Reliable running is a must and if you have scale wheels, you have to have impeccable track work with no flaws. I wouldn't want to run Proto:87 code 64 wheels either, but even the difference between code 110 and code 88 wheels is pretty visible if you're running covered hoppers, spine cars, or tank cars. |
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Post by bridge2nowhere on Nov 21, 2015 13:40:24 GMT -8
Except how could it be a track problem if the track meets the industry standards? That's the point. The 0.088" wheels work just fine on track that meets industry standards. If they don't work, it's a track problem, not a wheel problem. |
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Post by curtmc on Nov 21, 2015 15:17:56 GMT -8
Incorrect bridge2nowhere... The frogs that the .088" wheels have trouble with meet the industry/NMRA standards and thus some track that meets the current (and past) industry standards the .088" wheels (which are thinner than the industry standard) cannot be used on without some compromise in operations. Do you get it?
Instead of making a potential issue for the MAJORITY of HO modelers who are okay with 0.110" wheel treads (which meet the industry standards) certain INTELLIGENT manufacturers do not equip their models with the .088" wheels a MINORITY of HO modelers might prefer...
On FB, Shane noted that while at a prior manufacturing employer he saw the issues MANY modelers encountered with the .088" wheels and does not want the wheels on the new ScaleTrains.com cars to cause those issues.
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