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Post by richardthomasatal on Mar 19, 2023 13:17:47 GMT -8
I located some hard to find items on a website called Iron Planet Hobbies. I went to place an order and AFTER putting in my credit card information the website said the captcha software failed. There was no puzzle or letters to put in. Sure enough, I had some authorizations hit that same card later and had to have the card shut down. I attempted to contact them about it and got no response. Be careful. It is mostly HO items. I also see they have an ebay page I am steering clear of. I did a little research and they are out of Missouri but they are non responsive to everything. I'm not sure why they bother to run a business if it's not a complete scam already.
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Post by locochris on Mar 19, 2023 13:48:26 GMT -8
I did order something from them a couple months ago and received it no problem, but it was very odd that it seemed like they tried really hard to prevent people from contacting them.
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Post by richardthomasatal on Mar 19, 2023 14:04:07 GMT -8
I did order something from them a couple months ago and received it no problem, but it was very odd that it seemed like they tried really hard to prevent people from contacting them. The capta failure resulted in no way to place the order. They are shady at best. |
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Post by cera2254 on Mar 19, 2023 14:44:52 GMT -8
I have ordered from them multiple times and have never had a problem. They always ship quick and they have great prices. I’m surprised you had trouble with them.
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Post by lvrr325 on Mar 19, 2023 16:01:15 GMT -8
somebody probably hacked their website.
You're actually better with ebay, third party security and eBay is absurdly liberal on refunds. I've had people abuse eBay to steal from me as a seller.
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Post by nebrzephyr on Mar 19, 2023 17:39:18 GMT -8
I have purchased from their ebay store several times, no problems. In fact I just ordered 2 decoders from them on ebay. Turns out they only had 1 on hand and they refunded the price of 1 before they even shipped. Rec’d the 1 decoder 3 days later.
Bob
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Post by tracktime on Mar 19, 2023 17:53:26 GMT -8
I've purchased DCC items from them multiple times without any issues. Speedy order processing and shipment. No problems whatsoever.
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ictom
Junior Member
Posts: 83
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Post by ictom on Mar 19, 2023 18:04:24 GMT -8
Could've been your PC. I just ordered and received a several $hundred order from them - no issues and great pricing on DCC stuff. This was directly from their website. I've also had them reply to my questions, too. Larry Puckett orders from them regularly. They're pretty much the US source for DCC Concepts products.
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Post by nsfantodd on Mar 20, 2023 7:14:17 GMT -8
I have also ordered from them multiple times and I had nothing but a good experience. I received my items quickly with no problems.
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Post by richardthomasatal on Mar 20, 2023 8:07:47 GMT -8
I tried both my laptop and desktop, several different browsers. Oh well.
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Post by eastonj on Mar 20, 2023 15:06:51 GMT -8
I just placed another order with them this morning, and received the tracking number this afternoon. Nothing out of the ordinary. No captcha was required but I used paypal so maybe the checkout process forks to a captcha if entering a CC. The CC that backs paypal shows no nefarious activity.
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Post by tony on Mar 21, 2023 7:27:56 GMT -8
I think the guys in India are creating specific market fake web sites that show some BS products and have a working shopping cart and payment process - but don't expect to received anything.
Google can't tell the difference nor do they really care.
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Post by thelastspike on Mar 21, 2023 17:34:11 GMT -8
I have ordered from them many times on eBay and have never had a problem. They are my source for Digikeijs and DCC Concepts products and I would not hesitate buying from them again.
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Post by bnsf971 on Mar 22, 2023 2:54:21 GMT -8
I've bought many things from them, and had no problems. I've even bought a couple of things from the owner's personal collection through Fecesbook marketplace. If I was going to get screwed by them, that would have been the time, but everything went well.
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Post by milgentrains on Mar 25, 2023 12:24:06 GMT -8
I just recieved an item that I ordered from them thru eBay and it was shipped extra fast, no worries.
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Post by csx3305 on Mar 25, 2023 17:10:01 GMT -8
i bought some sound locos via ebay from this outfit and had nothing but top-notch service. i’m not buying into this one
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Post by onequiknova on Mar 26, 2023 13:45:32 GMT -8
I just received some truck reaming tools from them. The tool is absolutely useless, but no problem with the transaction.
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ictom
Junior Member
Posts: 83
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Post by ictom on Mar 27, 2023 3:08:26 GMT -8
I just received some truck reaming tools from them. The tool is absolutely useless, but no problem with the transaction. If that's the DCC Concepts version truck reamer, I agree. We should've bought the Micro-Mark one, but it's very expensive. |
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Post by onequiknova on Mar 27, 2023 3:42:01 GMT -8
I just received some truck reaming tools from them. The tool is absolutely useless, but no problem with the transaction. If that's the DCC Concepts version truck reamer, I agree. We should've bought the Micro-Mark one, but it's very expensive. It was. Figured I'd try to save a few bucks. I've got the Micro-Mark version on the way. Live and learn. |
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Post by riogrande on Mar 27, 2023 4:07:27 GMT -8
For those who have complained about the rolling qualities of some Rapido rolling stock, was the Micromark truck reamer tried and did it help?
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Post by schroed2 on Mar 27, 2023 5:45:33 GMT -8
For those who have complained about the rolling qualities of some Rapido rolling stock, was the Micromark truck reamer tried and did it help? i tried the Reboxx reamer without any improvement. My (quite unusual) solution is somewhere in this forum |
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Post by riogrande on Mar 27, 2023 6:31:50 GMT -8
For those who have complained about the rolling qualities of some Rapido rolling stock, was the Micromark truck reamer tried and did it help? i tried the Reboxx reamer without any improvement. My (quite unusual) solution is somewhere in this forum Must be something funky with those Rapido trucks then. The solution others have mentioned are truck replacement. I sure hope the upcoming Rapido PC&F B-70 boxcars do not have that problem. |
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Post by cera2254 on Mar 27, 2023 8:01:25 GMT -8
Isn’t the issue with rapido trucks that they use ABS instead of delrin or something along those lines?
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Post by grabirons on Mar 29, 2023 3:32:51 GMT -8
Isn’t the issue with rapido trucks that they use ABS instead of delrin or something along those lines? Yes because it's cheaper, Rapido is cheap. Turn over an F40 flat car and what do you see? Nothing. How does that justify $40? It doesn't. Let's just charge everyone the same thing we do on every other car. Derlin is naturally lubricated. |
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35eh
New Member
Posts: 26
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Post by 35eh on Mar 29, 2023 10:44:52 GMT -8
Why hasn’t this post been canned…?
Clearly IPH has multiple satisfied customers and blip that generated the OP’s post is not representative of most customers experiences incl mine…
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Post by riogrande on Mar 29, 2023 11:04:23 GMT -8
Why hasn’t this post been canned…? Clearly IPH has multiple satisfied customers and blip that generated the OP’s post is not representative of most customers experiences incl mine… Reach out to Donnell, the forum owner/admin. |
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Post by cemr5396 on Mar 29, 2023 15:25:31 GMT -8
Given that the thread replies have made it quite clear that they are good to work with and not out there to scam the customers, I don't see the issue with leaving the post up and letting OP look foolish for trying to start some kind of rumor.
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Post by craigz on Apr 2, 2023 16:58:21 GMT -8
I ordered some items from Iron Planet within the past 6 weeks. No issues at all; in fact they CALLED me to tell me there was a mistake in their inventory and would that be a problem to substitute a slightly more expensive item at the same price. They're fine.
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