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Post by bdhicks on Mar 26, 2017 17:49:44 GMT -8
Did anyone else have pre-orders through Caboose before the original location closed? Have you received any of the items in the time since?
I had pre-ordered an Intermountain GP10 (and a Bowser SD40-2F) through the old Caboose, and I've been seeing that at least some of the GP10s are out now but I haven't gotten any contact about it.
Does anybody know if the pre-orders are still transfered to Walthers like they had originally said, or is the new Caboose handling them?
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Post by grahamline on Mar 27, 2017 7:09:40 GMT -8
Contact Us
CABOOSE
10800 W Alameda Ave, Lakewood, CO 80226
Tel: (303) 777-6766
Em: info@mycaboose.com
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Post by bnsf971 on Mar 27, 2017 16:19:13 GMT -8
Did anyone else have pre-orders through Caboose before the original location closed? Have you received any of the items in the time since? I had pre-ordered an Intermountain GP10 (and a Bowser SD40-2F) through the old Caboose, and I've been seeing that at least some of the GP10s are out now but I haven't gotten any contact about it. Does anybody know if the pre-orders are still transfered to Walthers like they had originally said, or is the new Caboose handling them? So, what did Caboose say when you called or emailed them using the contact info provided above? |
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Post by nebrzephyr on Mar 29, 2017 5:29:56 GMT -8
During the "transition" they had posted contact email and telephone #. I tried both methods to contact them, multiple times, on a couple pre-orders and rec'd no response. So I re-reserved the items with another dealer. Just yesterday I received an email saying the 2 items I had reserved "are ready to ship to you". This is on same 2 items that I rec'd from the other dealer approximately 6 weeks ago.
I recognize they probably had some issues in the "transition", but why post contact info if you're not going to respond. So I don't plan on doing any further business with them.
YMMV
Bob
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Post by bdhicks on Apr 7, 2017 16:15:51 GMT -8
I did finally get an opportunity to call them. They are handling the old Caboose pre-orders, and did have all my pre-orders on record, including the GP10, just that specific road hasn't come in yet.
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