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Post by mdvle on Apr 27, 2021 14:29:32 GMT -8
Thanks. Sure would like to see some ICC cabooses for my fav road one of these months.
One of the questions which the answer danced around was (paraphrased from memory) "what is the favorite railroad of the Athearn employees", which Jim instead mentioned that there was a Long Beach employee who is into SP, and another Long Beach employee is into Rio Grande - so there is somebody there likely pushing for your wish to be granted.
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Post by riogrande on Apr 27, 2021 14:46:23 GMT -8
Thanks. Sure would like to see some ICC cabooses for my fav road one of these months. One of the questions which the answer danced around was (paraphrased from memory) "what is the favorite railroad of the Athearn employees", which Jim instead mentioned that there was a Long Beach employee who is into SP, and another Long Beach employee is into Rio Grande - so there is somebody there likely pushing for your wish to be granted.
From what I understand, Athearn is going to run them. Just a matter of when, but hopefully announced soon as arrival is still around 12 months after announcement.
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Post by bigblow69 on Apr 29, 2021 16:23:37 GMT -8
I'm about through with this company. Telling someone that just spent 2K(thats just one order not the other stuff I have on preorder) on their product to go pound sand does that to a person. Not to mention all the past purchases. Oh well caveat emptor
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Post by lars on Apr 29, 2021 17:48:56 GMT -8
I'm about through with this company. Telling someone that just spent 2K(thats just one order not the other stuff I have on preorder) on their product to go pound sand does that to a person. Not to mention all the past purchases. Oh well caveat emptorI don’t think we all know what you’re talking about. Please enlighten us.
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Post by middledivision on Apr 30, 2021 5:24:43 GMT -8
He’s talking about the new SD60M’s that came from the factory with a defect that derails them on curves and Athearn’s refusal to repair the defect.
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Post by bigblow69 on Apr 30, 2021 12:36:17 GMT -8
He’s talking about the new SD60M’s that came from the factory with a defect that derails them on curves and Athearn’s refusal to repair the defect. That's something I was not aware of but good to know I have 2K worth of paperweight.
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Post by mdvle on Apr 30, 2021 13:38:25 GMT -8
Athearn - May 2021 Announcement show 0:02 - Genesis SD60 Wide Cab 0:11 - Genesis GP40-2 (GP40-2L) - Chessie artwork is incorrect, corrected artwork should show up middle next week - Indian Harbor Belt - not 100% accurate, but lots of requests so putting it out so people can decide if they want to upgrade it or are not worried about the detail differences 0:25 - Genesis Steam 0:32 - RTR - Thrall gondola 0:35 - RTR - 57' Mechanical Reefer 0:38 - RTR - 53' Containers 0:39 - RTR - 40' Boxcar 0:44 - RTR - 53' chassis 0:46 - Roundhouse 34' Offset hopper 0:49 - N Scale 0:56 - Q&A - very short this week, about 5 minutes - Virtual Railfan - Galesburg IL - any chance of ATSF steam? - don't know of anything coming but always a possibility YouTube link
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Post by middledivision on Apr 30, 2021 15:35:40 GMT -8
Number boards are non-lighted and non-operating marker lights on the Conrail units. Why bother?
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Post by SOMECALLMETIM on Apr 30, 2021 15:48:49 GMT -8
Athearn hasn’t refused to repair the defects. Stop spreading false information. We get it that you don’t like Athearn. Move on. He’s talking about the new SD60M’s that came from the factory with a defect that derails them on curves and Athearn’s refusal to repair the defect.
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Post by lars on Apr 30, 2021 16:05:06 GMT -8
- Chessie artwork is incorrect, corrected artwork should show up middle next week YouTube linkMaybe while they’re at it they can spell Pittsburgh correctly on the SD60 releases.
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Post by mdvle on Apr 30, 2021 16:23:01 GMT -8
- Chessie artwork is incorrect, corrected artwork should show up middle next week YouTube linkMaybe while they’re at it they can spell Pittsburgh correctly on the SD60 releases.
The artwork shows it spelled correctly, only the PDF heading is wrong.
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Post by 12bridge on Apr 30, 2021 20:09:46 GMT -8
Athearn hasn’t refused to repair the defects. Stop spreading false information. We get it that you don’t like Athearn. Move on. He’s talking about the new SD60M’s that came from the factory with a defect that derails them on curves and Athearn’s refusal to repair the defect. They certainly did initially.
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Post by middledivision on May 1, 2021 19:17:49 GMT -8
Athearn hasn’t refused to repair the defects. Stop spreading false information. We get it that you don’t like Athearn. Move on. He’s talking about the new SD60M’s that came from the factory with a defect that derails them on curves and Athearn’s refusal to repair the defect. I like Athearn, pal. I own over 100 of their engines and about 1,000 cars. And please show me proof that they will repair the defect. They flat out told me they would not in an email. It’s apologists like you that allow these companies to keep producing expensive products with very little, if any, quality control.
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Post by lars on May 2, 2021 4:03:56 GMT -8
I guess there’s not much else to do than return it. Athearn won’t notice you not buying anything in the future. They will notice dealers sending product back because of poor QC. So as much as anyone wants to keep them or not hassle their dealer they probably need to send them back.
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Post by middledivision on May 2, 2021 7:36:35 GMT -8
There is a fix involving a plastic shim that a few guys in my club can do. I’m keeping my CP unit because, other than the fact that it won’t run, it’s a beautiful model. And I continue to buy their products. I just won’t preorder this particular model.
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Post by westerntrains on May 4, 2021 8:23:07 GMT -8
Athearn hasn’t refused to repair the defects. Stop spreading false information. We get it that you don’t like Athearn. Move on. I like Athearn, pal. I own over 100 of their engines and about 1,000 cars. And please show me proof that they will repair the defect. They flat out told me they would not in an email. It’s apologists like you that allow these companies to keep producing expensive products with very little, if any, quality control. Every company has their fans boys unwilling to except their company has done anything wrong and defective models are something we have to live with. Rapido,Athearn,Scaletrains are the latest. Even Tyco and Life Like had their cheer leaders. Some still go the the alter of Irv Athearn blue box models as the salvation of the hobby. Looking at what was available from the model armor and plane people at that time, boxcars with opening doors and oversized claws were toy like, as well as wide hoods and lack of detail. The music and song is the same, only the band changes.
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Post by riogrande on May 4, 2021 9:45:33 GMT -8
Every company has their fans boys unwilling to except their company has done anything wrong and defective models are something we have to live with. Rapido,Athearn,Scaletrains are the latest. Even Tyco and Life Like had their cheer leaders. Some still go the the alter of Irv Athearn blue box models as the salvation of the hobby. Looking at what was available from the model armor and plane people at that time, boxcars with opening doors and oversized claws were toy like, as well as wide hoods and lack of detail. The music and song is the same, only the band changes. Now there is a "helpful" comment.
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Post by NS4122 on May 4, 2021 10:40:38 GMT -8
Sherm, you forgot to mention Arrowhead and Tangent... It's also a case of the pot calling the kettle black since you are the forum's biggest MTH fan boy. Every company has their fans boys unwilling to except their company has done anything wrong and defective models are something we have to live with. Rapido,Athearn,Scaletrains are the latest. Even Tyco and Life Like had their cheer leaders. Some still go the the alter of Irv Athearn blue box models as the salvation of the hobby. Looking at what was available from the model armor and plane people at that time, boxcars with opening doors and oversized claws were toy like, as well as wide hoods and lack of detail. The music and song is the same, only the band changes.
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Post by SOMECALLMETIM on May 4, 2021 10:45:49 GMT -8
Brother if you think I'm a fanboy you haven't read any of my posts in the past. I'm constructive about my criticism of the manufacturers and I also understand there are some limits (cost, feasibility, capability, reality) to what they can do. However innovative companies do make strides and set new standards and techniques for the industry. Maybe some of the armor and plane techniques should be looked at for possible advances. Also, honesty goes a long way especially if a company says they are going to do something, they do it or inform they are not going to do it. If they include a document that says they warranty a product, but if they turn around and not stand behind the warranty it is an issue. To me, the model not working as intended due to defective parts would fall under warranty. I decided to not leave a response to " middledivision" for calling me an apologist, but it's in the same vein as this comment. Athearn has fixed things in the past - the rear handrail on the Genesis GP38-2 comes to mind. I guess it was a different crew back then also. As Athearn has admitted they have recently sub-contracted out some model production with less than ideal results. There are glowing errors on some models - particularly for my prototype they refuse to offer the correct solid front/rear handrails on all of the Genesis models they have released. I would think Athearn will have a change of heart and support the warranty of their products - like in the past. It's only providing bad relations with the modeling community by saying they would not repair via " middledivision" email reply. However, there are other past products they didn't support due to wrong color - like the previously mentioned sub-contracted models. Athearn can do better. I do want Athearn to succeed and produce quality products. I like Athearn, pal. I own over 100 of their engines and about 1,000 cars. And please show me proof that they will repair the defect. They flat out told me they would not in an email. It’s apologists like you that allow these companies to keep producing expensive products with very little, if any, quality control. Every company has their fans boys unwilling to except their company has done anything wrong and defective models are something we have to live with. Rapido,Athearn,Scaletrains are the latest. Even Tyco and Life Like had their cheer leaders. Some still go the the alter of Irv Athearn blue box models as the salvation of the hobby. Looking at what was available from the model armor and plane people at that time, boxcars with opening doors and oversized claws were toy like, as well as wide hoods and lack of detail. The music and song is the same, only the band changes.
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Post by mdvle on May 4, 2021 14:09:45 GMT -8
Athearn Train Tuesday - May 4th 2021 - guest Tony Cook (Model Railroad News) 0:03 - Tony joins, shows his betamax copy of Star Wars... 0:05 - Genesis SD60 0:38 - Genesis GP40-2 1:13 - Photos by Jim of railfanning and a Free-mo meet last weekend 1:16 - Q&A - Virtual Railfan - Santa Fe Jct, Kansas City, MO - without explicitly saying yes indicated that Athearn would be doing the Amtrak 50th P42s, so keep watching each month for an announcement YouTube link
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Post by lvrr325 on May 4, 2021 22:35:57 GMT -8
Well, the two circa-1968 Tyco engines I bought Sunday just for fun do run fairly nice and without derailing, so there's that. Now they're Penn Central but they're bright green, so that's an issue, but....
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Post by westerntrains on May 5, 2021 2:06:38 GMT -8
Brother if you think I'm a fanboy you haven't read any of my posts in the past. I'm constructive about my criticism of the manufacturers and I also understand there are some limits (cost, feasibility, capability, reality) to what they can do. However innovative companies do make strides and set new standards and techniques for the industry. Maybe some of the armor and plane techniques should be looked at for possible advances. Also, honesty goes a long way especially if a company says they are going to do something, they do it or inform they are not going to do it. If they include a document that says they warranty a product, but if they turn around and not stand behind the warranty it is an issue. To me, the model not working as intended due to defective parts would fall under warranty. I decided to not leave a response to " middledivision" for calling me an apologist, but it's in the same vein as this comment. Athearn has fixed things in the past - the rear handrail on the Genesis GP38-2 comes to mind. I guess it was a different crew back then also. As Athearn has admitted they have recently sub-contracted out some model production with less than ideal results. There are glowing errors on some models - particularly for my prototype they refuse to offer the correct solid front/rear handrails on all of the Genesis models they have released. I would think Athearn will have a change of heart and support the warranty of their products - like in the past. It's only providing bad relations with the modeling community by saying they would not repair via " middledivision" email reply. However, there are other past products they didn't support due to wrong color - like the previously mentioned sub-contracted models. Athearn can do better. I do want Athearn to succeed and produce quality products. Every company has their fans boys unwilling to except their company has done anything wrong and defective models are something we have to live with. Rapido,Athearn,Scaletrains are the latest. Even Tyco and Life Like had their cheer leaders. Some still go the the alter of Irv Athearn blue box models as the salvation of the hobby. Looking at what was available from the model armor and plane people at that time, boxcars with opening doors and oversized claws were toy like, as well as wide hoods and lack of detail. The music and song is the same, only the band changes. Not calling you or anyone a fanboy. Just making a general statement about how I feel.
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Post by gevohogger on May 5, 2021 4:10:26 GMT -8
Brother if you think I'm a fanboy you haven't read any of my posts in the past. I'm constructive about my criticism of the manufacturers and I also understand there are some limits (cost, feasibility, capability, reality) to what they can do. However innovative companies do make strides and set new standards and techniques for the industry. Maybe some of the armor and plane techniques should be looked at for possible advances. Also, honesty goes a long way especially if a company says they are going to do something, they do it or inform they are not going to do it. If they include a document that says they warranty a product, but if they turn around and not stand behind the warranty it is an issue. To me, the model not working as intended due to defective parts would fall under warranty. I decided to not leave a response to " middledivision " for calling me an apologist, but it's in the same vein as this comment. Athearn has fixed things in the past - the rear handrail on the Genesis GP38-2 comes to mind. I guess it was a different crew back then also. As Athearn has admitted they have recently sub-contracted out some model production with less than ideal results. There are glowing errors on some models - particularly for my prototype they refuse to offer the correct solid front/rear handrails on all of the Genesis models they have released. I would think Athearn will have a change of heart and support the warranty of their products - like in the past. It's only providing bad relations with the modeling community by saying they would not repair via " middledivision " email reply. However, there are other past products they didn't support due to wrong color - like the previously mentioned sub-contracted models. Athearn can do better. I do want Athearn to succeed and produce quality products. Not calling you or anyone a fanboy. Just making a general statement about how I feel. " You had me worried! You must mean two other trees..."
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Post by middledivision on May 5, 2021 7:47:51 GMT -8
At the risk of offending the Athearn apologists, here's the response I received when I inquired about a missing ladder on my just-arrived Auto-Max car:
"If you purchased an item which is defective, please return them to your point of purchase for exchange or refund as parts for the Auto-Max cars are not available post production. " Now, I preordered two of the cars and have several engines and cars on preorder, so I don't hate Athearn products. Just be aware that you might need a psychic to tell you if your preordered stuff has broken or missing parts, because Athearn has no extras. Those of you with low expectations of new, expensive models, need not reply.
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Post by SOMECALLMETIM on May 5, 2021 8:04:07 GMT -8
No problem. I'd have to value your opinion to be offended by it. Per your Athearn email, doesn't look good for any replacement parts from Athearn at any time in the near future. I have been trying to order additional Genesis GP7 parts for over a year now and no luck. Exchanging a model with limited production is a risky proposition. I, like you, have several Athearn products on order and would be sorely disappointed they not have all of the parts they should come with. I guess I'll find out this summer. At the risk of offending the Athearn apologists, here's the response I received when I inquired about a missing ladder on my just-arrived Auto-Max car: "If you purchased an item which is defective, please return them to your point of purchase for exchange or refund as parts for the Auto-Max cars are not available post production. " Now, I preordered two of the cars and have several engines and cars on preorder, so I don't hate Athearn products. Just be aware that you might need a psychic to tell you if your preordered stuff has broken or missing parts, because Athearn has no extras. Those of you with low expectations of new, expensive models, need not reply.
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Post by lvrr325 on May 5, 2021 10:05:13 GMT -8
Athearn is foolish to not run off even a couple dozen extra of the most likely parts to be broken on a model and have on hand.
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Post by sd80mac on May 6, 2021 7:49:22 GMT -8
Seems like your mileage may vary when it comes to certain Athearn products. I had a GTW GP9 from the newest release arrive with broken handrails. Contacted Athearn and they sent me a completely new set, free of charge, in less than 2 weeks.
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Post by riogrande on May 6, 2021 8:24:39 GMT -8
Athearn has provided me handrails or even replacement shells, but it's all based on availability. Manufacturing extra's is really a best practice.
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Post by westerntrains on May 9, 2021 23:19:52 GMT -8
Every company has their fans boys unwilling to except their company has done anything wrong and defective models are something we have to live with. Rapido,Athearn,Scaletrains are the latest. Even Tyco and Life Like had their cheer leaders. Some still go the the alter of Irv Athearn blue box models as the salvation of the hobby. Looking at what was available from the model armor and plane people at that time, boxcars with opening doors and oversized claws were toy like, as well as wide hoods and lack of detail. The music and song is the same, only the band changes. Now there is a "helpful" comment. Thank you. I was trying to be, glad I was. AKA, MTH fanboy. 😝
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Post by mdvle on May 11, 2021 13:43:17 GMT -8
Athearn Train Tuesday - May 11 2021 For those checking out the video - HO and N covered simultaneously so may only show the N artwork 0:03 - RTR - High Side Thrall cars 0:07 - RTR - 57' Reefers 0:10 - Athearn Rail Cam - demos upcoming models on test track, demos sound - Genesis Amtrak P42 #130 - Genesis GP18 - BN #1996 0:17 - Tony Cook (Model Railroad News) joins stream 0:19 - Ron Marsh (Ron's Trains N Things) joins stream - Ron's YouTube channel - www.youtube.com/channel/UCDIjWTVFM8adgHWDPwjrY0Q- Ron visits to discuss the N Scale Big Boy 0:43 - Q&A - Virtual Railfan - Horseshoe Curve, Altoona PA - why a lack of NEC stuff, things like GG1, overhead electrics,... - product decisions made based on demand, and by what other manufacturers are doing - of course, result of above question bunch of requests for overhead electrics from all over the place. - otherwise a lot chat between Jim/Tony/Ron YouTube link
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