Deleted
Deleted Member
Posts: 0
|
Post by Deleted on Jan 28, 2017 6:53:07 GMT -8
I was at my local hobby shop today and he was showing me the new announcement from ScaleTrains on their new tier 4 Gevo. I thought it was pretty cool thought I may like to get 1 of those to run on a friends layout. And he told me he may not be able to get them for me. I was a little shocked when I found out the answer. Seems as though they are going to require all their dealers to buy 24 pieces minimum to be able to get them. Which for a hobby shop is huge chunk of change considering what these will sell for. He figures this is the first step to eliminating the smaller dealers they have. The smaller ones won't be able to swing that kind of quantity. The big mail order guys will probably be ok but for a ma and pa store bad news. Not a good trend for the hobby. I won't reserve a product that I don't have somewhere to take it back to without a lot of hassle, my local hobby shop is that kind of place. Being able to see the new releases is a sure way to generate sales but if the store can't get a few and has to buy many it probably won't happen.
So is this the first steps at eliminating their dealers? As I know they didn't want them in the first place but the masses wanted to able to buy their products in stores so they did what we asked of them. Where does this go from here?
|
|
|
Post by dharris on Jan 28, 2017 7:00:20 GMT -8
This is old news. Scaletrains has addressed it directly via video. They have minimums, yes. That is up to them. As is you can pre order on their site in minutes. Free shipping. They will sell pallet loads that way.
|
|
|
Post by bnsf971 on Jan 28, 2017 9:06:31 GMT -8
This has already been discussed repeatedly on this and other forums, and, IIRC, was directly addressed by Scale Trains on this forum.
|
|
|
Post by es80ac on Jan 28, 2017 15:55:24 GMT -8
Can you post the link to the original discussion?
|
|
|
Post by Great-Northern-Willmar Div on Jan 28, 2017 17:35:30 GMT -8
|
|
|
Post by ScaleTrains.com on Jan 28, 2017 18:10:36 GMT -8
I was at my local hobby shop today and he was showing me the new announcement from ScaleTrains on their new tier 4 Gevo. I thought it was pretty cool thought I may like to get 1 of those to run on a friends layout. And he told me he may not be able to get them for me. I was a little shocked when I found out the answer. Seems as though they are going to require all their dealers to buy 24 pieces minimum to be able to get them. Which for a hobby shop is huge chunk of change considering what these will sell for. He figures this is the first step to eliminating the smaller dealers they have. The smaller ones won't be able to swing that kind of quantity. The big mail order guys will probably be ok but for a ma and pa store bad news. Not a good trend for the hobby. I won't reserve a product that I don't have somewhere to take it back to without a lot of hassle, my local hobby shop is that kind of place. Being able to see the new releases is a sure way to generate sales but if the store can't get a few and has to buy many it probably won't happen. So is this the first steps at eliminating their dealers? As I know they didn't want them in the first place but the masses wanted to able to buy their products in stores so they did what we asked of them. Where does this go from here? steeltiger1 we have NEVER stated we do not want to sell our product through brick & mortar retailers. As we said previously, we have no plans to move away from retailers who are continually STOCKING the breadth of our product line. Select Retailers who are keeping inventory of our models are having great success selling our products. The Select Retailers who only special order are not and we are moving away from those stores. As for the 24 piece assorted Tier 4 GEVo minimum, let's break it down. We announced six (6) Rivet Counter roadnames with six (6) road numbers each = 36 skus; each is available DCC ready with 21-pin connector as well as equipped with ESU-LokSound DCC & sound pre-installed bringing the total to 72 skus plus the ScaleTrains.com version equals 73. Now lets add six (6) Operator railroads with three (3) road numbers each - 18 skus. Altogether, that's 91 skus. 24 is about a quarter of the item numbers we announced yesterday. A retailer chooses which roadnames best fit their store. They have 6 to 8 months to acquire preorders plus have some inventory on the shelf after the models arrive. A retailer who actively solicits orders from their customers needs to average just 3 to 4 preorders per month to be sold-out upon arrival. The total investment at our direct customer selling price (not dealer net) is $2400 to $6000 depending on the versions purchased. Shane Shane Wilson President ScaleTrains.com, Inc.
|
|
Deleted
Deleted Member
Posts: 0
|
Post by Deleted on Jan 30, 2017 10:41:40 GMT -8
I find this interesting. As my dealer has a good stock of your products in the store. However even I think mandating 24 specific locomotives is a little ridiculous, I could see maybe combined items of 24 in stock as a minimum to ship, that way a store isn't forced into something they can't reasonably sell in a reasonable amount of time. I also find it interesting reading through the thread that was linked how many of you don't think it is a concern and how it's just fine.
I like my local shop and do business with them as much as possible because they have always stood behind the products that I have purchased if I have had an issue.But the trend of going direct is not a good one if you have an issue.I want my local shop to continue to be here for me and I support them.
I imagine ScaleTrains could care less if own any of their product which is sad really.I ordered all 4 of the Santa Fe SD40-2's but likely won't buy any more items if I end up having to go direct. And I like the how easy you make it sound that it's only 3-4 preorders each month. I know most of the modelers in this area and there are only 3-4 of them that would even be interested in something this modern. Oh well as many of you like to say as you worship at the alter of these manufacturers it's their business they do it how they want. I will not worship sorry not my style.
|
|
|
Post by ScaleTrains.com on Jan 30, 2017 12:48:25 GMT -8
I find this interesting. As my dealer has a good stock of your products in the store. However even I think mandating 24 specific locomotives is a little ridiculous, I could see maybe combined items of 24 in stock as a minimum to ship, that way a store isn't forced into something they can't reasonably sell in a reasonable amount of time. I also find it interesting reading through the thread that was linked how many of you don't think it is a concern and how it's just fine. I like my local shop and do business with them as much as possible because they have always stood behind the products that I have purchased if I have had an issue.But the trend of going direct is not a good one if you have an issue.I want my local shop to continue to be here for me and I support them. I imagine ScaleTrains could care less if own any of their product which is sad really.I ordered all 4 of the Santa Fe SD40-2's but likely won't buy any more items if I end up having to go direct. And I like the how easy you make it sound that it's only 3-4 preorders each month. I know most of the modelers in this area and there are only 3-4 of them that would even be interested in something this modern. Oh well as many of you like to say as you worship at the alter of these manufacturers it's their business they do it how they want. I will not worship sorry not my style. steeltiger1: Every customer is important. That's why I spend countless hours on nights and weekends answering e-mails, replying to Facebook posts, scanning major Internet forums, etc. That's how I happened to see your post. If we didn't care whether or not you purchased our models, I would have never posted a response Saturday night after being at the busiest trade show I've ever attended. I would have just gone to bed and ignored the comments. I also would not be posting a follow-up message while I'm waiting for my flight home. We've said numerous times we are committed to selling our models through brick & mortar retailers as well as directly from us. We're a reasonable company. If your retailer has a concern about the minimum order quantity for the Tier 4 GEVo, please ask them to call Kimberly and discuss it. Bringing concerns to a forum will not resolve an issue. Addressing it directly with us will. We appreciate you order for Santa Fe SD40-2s and hopefully the Tier 4 GEVos. Sincerely, Shane Shane Wilson President ScaleTrains.com, Inc.
|
|
|
Post by fr8kar on Jan 30, 2017 16:07:10 GMT -8
Any hobby shop that cannot afford to stock $2400 of inventory doesn't sound like much of a business; it sounds like a hobby itself. I've been to many hobby shops like that. It's usually the kind of place where is fun to chat with the owner but easy to walk away empty-handed. I prefer shopping at places where the inventory is always moving, where I can be surprised with a new product.
If I ran into one of the Tier 4 locomotives painted for BNSF in a hobby shop around Christmas, I wouldn't buy it for myself, but I'd have a hard time not buying one for my brother (who's also a BNSF engineer). A hobby shop owner willing to stock product and keep it moving will make those impulse sales.
|
|
|
Post by riogrande on Feb 1, 2017 7:16:12 GMT -8
I find this interesting. As my dealer has a good stock of your products in the store. However even I think mandating 24 specific locomotives is a little ridiculous, I could see maybe combined items of 24 in stock as a minimum to ship, that way a store isn't forced into something they can't reasonably sell in a reasonable amount of time. I also find it interesting reading through the thread that was linked how many of you don't think it is a concern and how it's just fine. I like my local shop and do business with them as much as possible because they have always stood behind the products that I have purchased if I have had an issue.But the trend of going direct is not a good one if you have an issue.I want my local shop to continue to be here for me and I support them. I imagine ScaleTrains could care less if own any of their product which is sad really.I ordered all 4 of the Santa Fe SD40-2's but likely won't buy any more items if I end up having to go direct. And I like the how easy you make it sound that it's only 3-4 preorders each month. I know most of the modelers in this area and there are only 3-4 of them that would even be interested in something this modern. Oh well as many of you like to say as you worship at the alter of these manufacturers it's their business they do it how they want. I will not worship sorry not my style. It just goes to show, what is reasonable to most is sometimes not reasonable to a few. That I find is sad is dissing a company in public which is making every effort to put out an excellent reasonably priced product an make it available to shops and via direct orders, rather than going directly to them to work out the concern.
|
|
Deleted
Deleted Member
Posts: 0
|
Post by Deleted on Feb 1, 2017 8:48:30 GMT -8
At no time have I said anything "dissing" ScaleTrains. If so please point to it. In fact I don't appreciate the insinuation that I have. I think they put out a fine product. I was simply asking a question on a public forum to see what others had to say about the situation. I was unaware that this had happened and wanted information, I also know that Shane watches these forums.
How will my not bringing concerns to a forum help? Others may not have been aware of this happening, and there is strength in numbers. If many have a concern, it's more likely to be resolved than a concern of one. Also this is slightly different than the topic that was linked as it was not about how or why you mysteriously stopped selling to store "X". That stuff I understand for a myriad of reasons. My local store may or may not address this with your company that is their prerogative not mine. My concern was being able to get your product in a way that works for both of us. Sorry I cared enough to ask the question.
|
|
|
Post by dharris on Feb 1, 2017 8:58:17 GMT -8
Steel Tiger
Whether you want to admit it or not, you obviously have an ax to grind and you are doing it publically on purpose.
If you don't like Scale Trains not for sale at your local store either buy them online or don't buy them.
If you want to talk to Scale Trains pick up the phone and call them.
Otherwise, we get it.
|
|
Deleted
Deleted Member
Posts: 0
|
Post by Deleted on Feb 1, 2017 9:10:50 GMT -8
WOW, just WOW. I don't get it. I want to buy their products, what don't you people get. I like the product I have no axe to grind, if I did my words would be a whole lot different, trust me on that.
Heaven forbid anyone question any of the manufacturers on anything, especially any that post on this forum. The forum defenders will jump right in. Accusing me of having an axe to grind and dissing ScaleTrains, sure why not, you guys are right.
No wonder people have stopped coming to this forum. Me included.
|
|
|
Post by riogrande on Feb 1, 2017 13:53:11 GMT -8
To be fair, you did come off a little hard on ScaleTrains Steel Tiger, to the point of saying you weren't likely to buy anymore items. To me it felt like an overreaction and Shane's response was reasonable. Sorry if I overreacted.
It was suggested that you can contact ST directly; apparently you felt that posting your feelings in public would get a better/faster reaction and you offer this topic as proof. Self fulfilling prophecy maybe, but I believe Shane would have responded to you privately just as well.
What other people post do not necessarily represent my feelings and there is a report feature if you feel someone has been offensive.
As far as some people not coming here - remember this, forums are made up of people and ALL forums have folks who sometimes offend, here, TO, MR, you name it. You will probably never find a forum where there is never something objectionable posted, although most of the time it's kept to a minimum. I've been on forums since I was a freshman in college 1977 and one thing I've learned, you have to be resilient and move on and not let things bother you for too long. Otherwise what's the point. I know even if you deleted your account, you can still read this and hope you'll consider these things.
|
|
|
Post by bnsf971 on Feb 2, 2017 7:49:39 GMT -8
What I'm reading into some of these posts is "if I can't walk in to my lhs and buy these, I don't think anybody should be allowed to buy them anywhere, any how." Since everybody else seems to be very careful not to say it, because it's really none of our business, is possibly some hobby shops might be having trouble paying their bills, and got cut off. Again, it's none of our business, but some people just can't seem to accept there may be a reason, other than some agenda against certain hobby shops.
|
|
Deleted
Deleted Member
Posts: 0
|
Post by Deleted on Apr 1, 2017 20:31:44 GMT -8
Update: Scaletrains is apparently continuing to cut off additional dealers, also including dealers who are above the minimums referenced above.
|
|
|
Post by riogrande on Apr 2, 2017 13:06:37 GMT -8
Update: Scaletrains is apparently continuing to cut off additional dealers, also including dealers who are above the minimums referenced above. Apparently. I wonder what ScaleTrains side of the story is? I don't have any problem either way with the ScaleTrains dealer policy. It's not a big deal that not every B&M dealer can't or doesn't carry Scale Trains. Bottom line for me is that I can order it from somewhere. ModelTrainStuff is close enough to be economical to ship to me so I usually order a lot of my rolling stock from the and yes, they do carry ScaleTrains so problems solved if I needed to order. If/when ScaleTrains offers rolling stock for 1970's that hasn't been done before, I can order it from an online vendor who carry's ScaleTrains.
|
|
|
Post by ScaleTrains.com on Apr 4, 2017 10:16:23 GMT -8
As stated previously in this thread, "We have no plans to move away from retailers who are continually STOCKING the breadth of our product line. Select Retailers who are keeping inventory of our models are having great success selling our products. The Select Retailers who only special order are not and we are moving away from those stores." This is a continual process. When a retailer establishes an account, we are clear about our stocking expectations from the initial stocking order to future releases. After placing an opening order, some retailers only want to special order and not maintain inventory of our models which goes against our agreement. We require Select Retailers to continually stock our models so customers have a great shopping experience by being able to see and touch our models before making a purchase. Prior to discontinuing our business relationship, we have several conversations about our concerns and try to find a solution that works well for both parties so we can continue doing business together. Also, if parting company is best, we fulfill all current preorders so the dealer can honor the commitment they have made to their customers. As always, if you have concerns about our business practices, please feel free to contact us directly at Sales@ScaleTrains.com. We'll be happy to respond. Shane Shane Wilson President ScaleTrains.com, Inc.
|
|
|
Post by riogrande on Apr 4, 2017 10:47:47 GMT -8
Thanks Shane for coming back after the recent April 2 post above and clarifying your policy.
|
|
|
Post by tdspeedracer on Apr 4, 2017 11:48:48 GMT -8
Yep, every time I think my area needs a LHS, I read something like that and say norfolk n way.
I would think that would be a pretty tall order for any store to be forced to carry an older product that is increasingly likely not to move, or regionally specific product that will unlikely draw any interest at all in their market or risk losing your account. A good B&M store will know with in a few pieces how many of an item they will sell based up their regular customer base. One can easily see why they wouldn't want to continually deal with attempting to unload the unwanted inventory.
Having grown up in small business, I choose to keep my money as local as I can, and buy my items from a short list of vendors. Only one of them carries scale trains, and I can clearly see why. If they choose to no longer carry S.T., or S.T. dumps them, it will be S.T.'s loss.
|
|
|
Post by dharris on Apr 4, 2017 12:35:17 GMT -8
Yep, every time I think my area needs a LHS, I read something like that and say norfolk n way. I would think that would be a pretty tall order for any store to be forced to carry an older product that is increasingly likely not to move, or regionally specific product that will unlikely draw any interest at all in their market or risk losing your account. A good B&M store will know with in a few pieces how many of an item they will sell based up their regular customer base. One can easily see why they wouldn't want to continually deal with attempting to unload the unwanted inventory. Having grown up in small business, I choose to keep my money as local as I can, and buy my items from a short list of vendors. Only one of them carries scale trains, and I can clearly see why. If they choose to no longer carry S.T., or S.T. dumps them, it will be S.T.'s loss. seekingalpha.com/article/4058703-death-americas-obsolete-retail-sectorIn related news, Black and White CRT Televisions are no longer available. You mention a "Good B&M store". In 2017 that would include a robust online presence. But, may Train Stores have zero. If they do not, their days are numbered.
|
|
|
Post by riogrande on Apr 4, 2017 12:46:14 GMT -8
Having grown up in small business, I choose to keep my money as local as I can, and buy my items from a short list of vendors. Only one of them carries scale trains, and I can clearly see why. If they choose to no longer carry S.T., or S.T. dumps them, it will be S.T.'s loss. There is nothing wrong with supporting your local businesses, but the way you characterize ScaleTrains is IMO unnecessarily negative and rather one-sided. There may be a small number of people "who cut their nose off to spite their face" because they are unwilling or unable to adapt to the changing world of commerce; that is of course their choice but they are missing out on some nice model trains if they do - so I say it's their loss more than anything. Anyway, why wish ill on a relatively new scale model train company which is making every effort to offer excellent products and "break the mold" of past companies? Nothing good can come of that and we all lose if ScaleTrains is not successful. I wish ScaleTrains all the success and thank them for persevering and keeping a high standard.
|
|
|
Post by tdspeedracer on Apr 4, 2017 22:57:12 GMT -8
There is nothing wrong with supporting your local businesses, but the way you characterize ScaleTrains is IMO unnecessarily negative and rather one-sided. There may be a small number of people "who cut their nose off to spite their face" because they are unwilling or unable to adapt to the changing world of commerce; that is of course their choice but they are missing out on some nice model trains if they do - so I say it's their loss more than anything. Anyway, why wish ill on a relatively new scale model train company which is making every effort to offer excellent products and "break the mold" of past companies? Nothing good can come of that and we all lose if ScaleTrains is not successful. I wish ScaleTrains all the success and thank them for persevering and keeping a high standard. I Never wished them any ill will. Just stated the reasons as to why a potential dealer might never attempt to, or an active dealer might not be able to in the future carry their product if that indeed is their policy. Not sure how that helps with the consumer touch and see mentioned above, or anyone else for that matter.
|
|
|
Post by riogrande on Apr 5, 2017 3:34:53 GMT -8
I Never wished them any ill will. Just stated the reasons as to why a potential dealer might never attempt to, or an active dealer might not be able to in the future carry their product if that indeed is their policy. Ok fair enough - I sensed a negative tone to your message and, with some recent posts casting ScaleTrains in what I feel is a very unfair light, I reacted. Please remember it's a very tall order these days to start a model railroad company where the customer base is a pretty tough crowd, and offer products which meet a very difficult measuring stick and be successful. ScaleTrains policy isn't crafted to "dump" dealers and leave them in the lurch, but is being tuned to create a sustainable business model that is manageable for them, a rather small company. It does no one good if ScaleTrains isn't careful and doesn't have a business plan for the long haul. What is this "Touch and See" that you speak of? I live in the northern Virginia/DC metro area with a population of over 6 million and there is no hobby shop I can find that I can "touch and see" the products I want to buy. My British wife jokes that the US, "allegedly" put a men on the moon, and in a similar way there are those who allege that there are still a few hobby shops where you can go see and buy quality train products - at least in a few places. I jest of course, but those kind of shops do seem to be elusive. Some like to regularly remind us that LHS's are fast disappearing and use it as evidence of a portent of doom, but those who do so forget about what is going on all around them -(segue)- the rapid migration of product sales away from physical stores to online vendors. Over the past 5-10 years we have been seeing a seismic shift in the retail business model from brick and mortar stores to on-line sales. To further drive the point home, in the news we hear that traditional shopping malls are endangered and fast becoming unviable; anchor stores like Macy's, Sears, JC Penny, etc. are poised to go bankrupt. Meanwhile Amazon I read may be the first trillion dollar company - which as we know is an online sales company. The moral of the story is, "touch and see" appears to be on the way out because the model train market is being pulled along with all the other product lines, into the on-line sales model. ExactRail completely left the local shop sales model several years ago and ScaleTrains is presently operating in a hybrid mode of online and select stores. Geographically, probably more than half the hobbyists in the US do not have a "touch and see" hobby shop within a modest drive of where they live and rely, like myself, on handful of vendors which help us obtain our toys. In my case I use MB Klein (which I visit in person as an LHS when I am in town for the Timonium Train show) and Spring Creek, direct order from ExactRail and a couple others now and then.
|
|
|
Post by jonklein611 on Apr 5, 2017 4:20:41 GMT -8
What is this "Touch and See" that you speak of? I live in the northern Virginia/DC metro area with a population of over 6 million and there is no hobby shop I can find that I can "touch and see" the products I want to buy. My British wife jokes that the US, "allegedly" put a men on the moon, and in a similar way there are those who allege that there are still a few hobby shops where you can go see and buy quality train products - at least in a few places. I jest of course, but those kind of shops do seem to be elusive. Some like to regularly remind us that LHS's are fast disappearing and use it as evidence of a portent of doom, but those who do so forget about what is going on all around them -(segue)- the rapid migration of product sales away from physical stores to online vendors. Over the past 5-10 years we have been seeing a seismic shift in the retail business model from brick and mortar stores to on-line sales. To further drive the point home, in the news we hear that traditional shopping malls are endangered and fast becoming unviable; anchor stores like Macy's, Sears, JC Penny, etc. are poised to go bankrupt. Meanwhile Amazon I read may be the first trillion dollar company - which as we know is an online sales company. The moral of the story is, "touch and see" appears to be on the way out because the model train market is being pulled along with all the other product lines, into the on-line sales model. ExactRail completely left the local shop sales model several years ago and ScaleTrains is presently operating in a hybrid mode of online and select stores. Geographically, probably more than half the hobbyists in the US do not have a "touch and see" hobby shop within a modest drive of where they live and rely, like myself, on handful of vendors which help us obtain our toys. In my case I use MB Klein (which I visit in person as an LHS when I am in town for the Timonium Train show) and Spring Creek, direct order from ExactRail and a couple others now and then. Agreed, The only LHS within 100 miles of my house are two HobbyTown USA's. I order 99.9% of my stuff online because there's a near zero % chance of finding the road names I want down here in Georgia. The only advantage to non-online LHS is sometimes you find a "gem" buried in their stock pile. I found the MTH N&W streamlined coach I was after about 3 years after it was sold out at all online shops.
|
|
|
Post by Christian on Apr 5, 2017 4:30:39 GMT -8
I live in the northern Virginia/DC metro area with a population of over 6 million and there is no hobby shop I can find that I can "touch and see" the products I want to buy. Meanwhile Amazon I read may be the first trillion dollar company - which as we know is an online sales company. As for how things have changed. Amazon is now our (NoVA) local dealer for Walthers brand products. Most are available for same day delivery. (Again, in Northern Virginia.) Amazon is the source for many other hobby brands. Very much a growth event. Prices are all over the place. Walthers traditional Dairy Queen was about ten dollars a few minutes ago. Much is just a touch off list. And some items are very precious. You do have to shop carefully and do price comparisons. It's not just Walthers. Most of Tamiya's catalog is available on Amazon. Some is same day. Most is two day. A lot comes from Japanese hobby shops within a week. And some hobby stuff is appearing as two hour delivery. For some time now I've been getting paint from Amazon and Amazon dealers. Vallejo, Tamiya, Badger, Testors, Mr. Hobby and lots of military and fantasy modeling brands. Again, prices are all over the place. Take it all together this makes Amazon my local dealer.
|
|
|
Post by riogrande on Apr 5, 2017 4:40:09 GMT -8
As for how things have changed. Amazon is now our (NoVA) local dealer for Walthers brand products. Most are available for same day delivery. (Again, in Northern Virginia.) Amazon is as well the source for many other hobby brands. Very much a growth event. Prices are all over the place. Walthers traditional Dairy Queen was about ten dollars a few minutes ago. Much is just a touch off list. And some items are very precious. It's not just Walthers. Most of Tamiya's catalog is available on Amazon. Some is same day. Most is two day. A lot comes from Japanese hobby shops within a week. For some time now I've been getting paint from Amazon and Amazon dealers. Vallejo, Tamiya, Badger, Testors, Mr. Hobby and lots of military and fantasy modeling brands. Again, I live in a location with same day delivery which makes Amazon my local dealer. I have noticed that Amazon lists model trains among the wide variety of products, although I still haven't ordered any from them yet. Interestingly, my wife works in Haymarket and noticed Amazon is building a very large distribution center there, I assume to support the same day service in the NoVA area. My wife and I have been Prime members but we didn't see same day service yet so assumed that wouldn't start until the distro center was completed. She is pretty on top of things so maybe same day hasn't started yet in our area.
|
|
|
Post by Christian on Apr 5, 2017 5:31:17 GMT -8
My wife and I have been Prime members but we didn't see same day service yet so assumed that wouldn't start until the distro center was completed. She is pretty on top of things so maybe same day hasn't started yet in our area. It comes out of Dullas, Springfield and Sterling. I'm further out than you and I've had it since 2012. There is a minimum of $35 of same day ship products - no mixing orders. "One Click" won't work.
|
|
|
Post by tdspeedracer on Apr 5, 2017 5:56:15 GMT -8
Touch and see, or ("see and touch" I guess as it was originally stated) was taken from Shane's comment as to why their accounts are required to carry the breadth of their product line.
It seems contradictory to me when you start pulling the plug on an account that is paying their bills because it can't/won't carry certain products that it feels don't fit their market.
As for exactrail. They haven't seen anything from my wallet since they went direct.
|
|
|
Post by riogrande on Apr 5, 2017 6:13:29 GMT -8
My wife and I have been Prime members but we didn't see same day service yet so assumed that wouldn't start until the distro center was completed. She is pretty on top of things so maybe same day hasn't started yet in our area. It comes out of Dullas, Springfield and Sterling. I'm further out than you and I've had it since 2012. There is a minimum of $35 of same day ship products - no mixing orders. "One Click" won't work. I'll ask my wife and see what she says - she is the Amazon guru and she is usually right, although not always! I get to be right one day a week! =P
|
|